Order track & trace with automatic ETA communication
Keeping track of order deliveries is part of the total customer experience. Ecommerce, digital platforms, time-critical deliveries of materials, medicine etc. The product may be good, but without a quality delivery solution, the quality picture is not complete.
Integration of the solution into your own website ensures an even better quality experience.
STRA.com specializes in industrial and integrated solutions.
1st mile hub2hub last mile
There are a number of advantages to using a solution that ensures Order Track & Trace with automatic ETA communication.
Especially the last mile delivery, where the final delivery is made to the recipient, benefits from the implementation of a Track & Trace solution on your website and with automated communication about delivery times, time changes and the like.
We can mention the following key business elements:
- Improved Customer Communication:
Automatic alerts and real-time overview of delivery status provide customers with better information and expectation management. - Efficient Route Planning:
By integrating with ERP systems and other tools, delivery routes can be optimized, reducing driving time and fuel consumption and thus Co2. - Reduced Administrative Burden:
Automation and digitization of processes reduces errors and manual work, freeing up resources for other tasks. - Flexibility and Scalability:
The solution can be adapted to different sizes of companies and supports flexible work distribution, which is essential in a dynamic last mile delivery context. - Improved Customer Satisfaction:
Accurate ETA and timely updates build trust with customers and improve overall customer satisfaction.
Track & Trace – Smart Delivery Management with Automatic Arrival Notification
A modern Track & Trace system gives you full control over your deliveries and ensures that both carriers and customers always have the necessary information.
Easy integration and flexibility
The solution integrates with existing order systems and websites, making delivery communication more efficient. A standardized app lets drivers document deliveries digitally, without the need for special hardware.
Benefits for transportation and customer service
- Better overview and less administration
- Automatic ETA update via SMS and email
- Integration with ERP systems and subcontractors
- Less pressure on customer service with clear delivery information
- Optimized delivery routes and fewer failed deliveries
Technical details and ease of use
- Quick setup and secure data management
- Support for multiple departments and languages
- Possibility to customize notification messages
- Danish-developed solution with local support
Track & Trace ensures efficient delivery, less stress and happier customers – a flexible solution that makes life easier for everyone in the transportation industry.
Going from paper to pixels: how STRA.com’s order track & trace optimizes operations and green footprint
With STRA.com’s advanced order tracking and tracing engine, you get even better opportunities to ensure that your customers are served according to your quality requirements.
Transparency, correct calculation and communication of transportation and delivery activities ensure that customers get a quality experience beyond the ordinary.
When it comes to industrial products, delivery communication and documentation is an important parameter for every delivery.
In the case of delivery of building materials, it can mean that the recipient can line up the right receiving team and ensure that the delivery goes well, safe and fast.
Order track & trace ensures that questions from the end user can be answered by website, SMS or email. Also internally, information can ensure that not only the transportation or logistics department has this information, so that any questions from customers about the deliveries can be answered.
Multi-Stop Routing
Efficiently plan multi-stop routes that ensure an organized and time-saving itinerary for deliveries, service calls or visits.
Mobility
Digital route planners can be accessed on various devices, including smartphones and tablets, giving users the flexibility to plan routes on the go.
Visual map-based support – constant
Maps provide an intuitive and easy-to-understand visual representation of places and routes. This makes it easy for users to understand information at a glance, reducing the need for extensive explanations.
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We would like to talk to you about which (standard) solutions we can help you with. We offer you years of experience and insight into what works and what doesn’t.
